Returns & Exchanges
We want you to be completely satisfied with your Painting By Numbers Shop purchase. If you are not happy with your fashion items, we offer a 30-day return window for a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags still attached into the original shipping packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing